Octoplay believes entertainment should be a source of joy, not stress. We want you to always stay in control. Find all responsible gaming tools and information here.
Emergency Support
If you think something is wrong, let us know via live chat. We're always here.Set your own maximum deposit limit — daily, weekly, or monthly.
Put your account on a break for a while — come back when you've had time to clear your head.
Request a long-term self-exclusion — we respect your decision.
Betting will automatically stop once you have lost a set amount.
You'll be reminded at set intervals of how long you've been playing.
You're in full control — set your session time limits, betting limits, and more, all on your own.
Responsible gaming means treating betting purely as entertainment — not as a livelihood or a way to solve problems. At Octoplay, we genuinely believe in this principle.
Millions of people across Bangladesh enjoy online betting. Most of them play for fun with a set budget. But sometimes, people don't realise they're slowly losing control. Octoplay is here for you at exactly that moment.
Responsible betting means following three core principles:
Responsible gaming is at the heart of the octoplay platform. We want every member to enjoy their experience in a healthy, happy, and controlled way.
Octoplay offers several powerful tools to help you stay in control. They're completely free to use and can be activated anytime from your account settings.
Set how much you want to deposit daily, weekly, or monthly in advance. Once the limit is reached, the system will automatically block further deposits.
Set a time limit for how long you play in one sitting. You'll get an automatic reminder when your time is up.
Take a temporary break from 1 day up to 6 weeks. You won't be able to log in during this period.
Lock your account for anywhere between 6 months and 5 years. Once activated, this cannot be reversed by you.
Betting will automatically stop once you've lost a set amount. A great way to keep a clear head.
A popup will appear every 30/60/90 minutes to remind you how long you've been playing and how much you've spent.
To activate these tools, log in to your account and go to Profile → Responsible Gaming Go to section.
Problem gambling doesn't happen overnight — it builds up gradually. If you notice any of the signs below in yourself or someone you know, it's time to pay attention.
Answer the questions below. This isn't a medical test — it's simply a chance to check in with yourself.
1. Did you bet more than your budget last month?
2. Do you bet more to try to win back money you've lost?
3. Are Family or Friends Worried About Your Betting?
4. Do you find it hard to stop playing?
Experienced, happy players tend to follow a few simple rules. These tips come straight from them.
Setting limits on Octoplay is simple. Just a few steps and you can make sure you're protected.
Log in to Octoplay with your username and password.
Click on your profile icon in the top right corner.
Select "Responsible Gaming" from the dropdown menu.
Deposit limit, loss limit, session time, or self-exclusion — set whichever one you need.
Once you've set a limit, you'll receive a confirmation email or SMS. The limit takes effect as soon as you receive it.
Octoplay strictly prohibits anyone under 18 from betting. This is both our policy and a legal obligation.
If you suspect a minor is using Octoplay, contact us directly. We will act promptly.
Asking for help takes courage. You are not alone — Octoplay and our support team are always here for you.
If you feel like your gambling is getting out of hand, don't wait — reach out to us today. Whether it's temporarily or permanently closing your account, or placing restrictions, we're here to help. We respect your decision.
Your account will be closed within 24 hours of us receiving your self-exclusion request.
Your responsible gaming requests are completely confidential. No one will be informed.
If you reach out for help, expect no questions or criticism — only support.